Contact Us

Have questions about your shipping costs or our dynamic reporting?
Our team’s ready to help you uncover savings, answer questions,
or get your free audit started.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Contact RCS Audit™
Based in Mt. Pleasant, South Carolina, RCS Audit™ helps businesses across the U.S. recover refunds from UPS and FedEx, lower shipping costs, and improve invoice accuracy.

Whether you're looking for a shipping audit provider or want to learn more about parcel cost optimization, our team is ready to help.

FAQ

What do I need to do to get started?

Getting started takes less than 5 minutes. Just provide access to your shipping data and, if you're interested in rate optimization, share your pricing agreement. From there, we handle the rest — no disruptions, no extra work on your end.

Is there a contract or long-term commitment?

Yes, we use a simple agreement to get started. Our audit service remains flexible, and for rate optimization, we tailor the engagement based on scope and opportunity — always with a focus on delivering clear, measurable value.

Where do the refunds and savings go?

Refunds are credited directly to your carrier accounts. Our platform tracks all savings — from refund recovery to contract improvements — and shows you every dollar saved in one clean dashboard.

Why use RCS instead of handling this in-house?

Most companies don’t have the tools or bandwidth to audit every invoice or benchmark complex carrier contracts. We do both — automatically. Our team and tech catch what others miss, from hidden billing errors to overpriced surcharges and outdated terms.