Privacy Policy

Recovery Control Systems, LLC (“RCS”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when visiting our websites, including but not limited to RCSaudit.com and MonthlyAudit.com (collectively, the “Websites”)

By using our Websites or engaging with our services, you consent to the practices described in this policy.

Information We Collect

We may collect the following types of information:
• Personal Information: Name, email address, company name, phone number, shipping account information, and any other information voluntarily provided via forms or email.
• Billing & Service Data: Information related to your shipping invoices, carrier accounts, and service activity if you engage with our audit or optimization services.
• Usage Data: Information collected automatically through cookies and analytics tools, including IP address, browser type, pages visited, and time spent on site

How We Use Your Information

We may use the information we collect to:
• Provide and manage our services
• Respond to inquiries or requests
• Analyze and improve our websites and services
• Send relevant updates, reports, or communications
• Maintain internal records and audit trails
• Comply with legal obligations We do not sell your personal information to third parties

Sharing Your Information

We may share your information with:
• Service providers such as analytics platforms (e.g., Google Analytics), email services (e.g., HubSpot), and hosting platforms, strictly to support our business operations.
• Authorized RCS personnel working directly with your account under confidentiality obligations.
• Law enforcement or legal authorities, if required by applicable law or to protect legal rights.

Cookies and Tracking

Our Websites use cookies and similar tracking technologies to enhance user experience and understand site usage. You can control or disable cookies through your browser settings.

Data Security

We take reasonable administrative and technical steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure

Your Rights and Choices

You may:
• Request access to or correction of your personal data
• Request deletion of your information, subject to legal and contractual obligations
• Opt out of marketing communications at any time using the unsubscribe link in emails
• Contact us with any privacy concerns using the info below

Third-Party Links

Our Websites may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites

Children’s Privacy

Our Websites and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

International Visitors

While RCS primarily serves U.S.-based businesses, if you are visiting from outside the United States, please be aware that your data may be processed and stored in the U.S. in accordance with this policy

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Websites after any changes constitutes your acceptance of the revised policy

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Recovery Control Systems, LLC
Charleston, South Carolina
support@rcsaudit.com