Packages shipped using FedEx® and UPS® are guaranteed to arrive on time or you are owed a shipping refund, that’s right you are enrolled to a FULL REFUND of the shipping charges. The carriers' service guarantee applies to all Express/Air, Ground and even International packages. Sound good right?

Why are you paying more for shipping even though the number of packages shipped have essentially stayed the same.

There is no point in engaging a carrier auditor if their reporting system fails to present proof of all credits to your carrier invoice. Our team has heard horror stories of shippers that cannot reconcile auditors' invoices as they are only accompanied by CSV or PDF files restating what the auditor has already “reported.” We do things A LOT different here at RCS.